Case Study

Overview:

• Second‑year QUT team operating as a sub‑project under an existing student club

Key challenges and solutions:

• Over‑segmented team structure fixed by consolidating into three main teams with defined project streams

• Low retention and “Houdini” members addressed through structured meetings, accountability, and WILL‑hour incentives

• Interpersonal issues and inconsistent expectations managed through a team charter, code of conduct, and safer communication practices

Advice for new teams:

• Set expectations early with clear roles, attendance standards, and communication norms

• Reach out to your university — faculty support, lab access, and grants are often available if you ask